Opia documentation
Activate and renew Opia offline
Activate Opia without an internet connection and understand Managed Network Unit capacity.
Applies to Opia 26.8.1No online activation
Opia validates a signed licence locally. The Opia workstation does not need to connect to an internet activation service. Instead, export a licence request, obtain a signed licence through your authorised route and import it back into Opia.
Activate Opia
- Confirm the Opia Agent is running.
- Open Settings → Licensing and select Generate Licence Request.
- Select Export Licence Request and save the
.opiareqfile. - Transfer the request through your authorised supplier or licence portal.
- Return the issued
.opialicfile to the Opia workstation and select Import Licence. - Select Revalidate Licence.
- Confirm the customer, type, validity dates, Managed Network Unit capacity, consumption and entitlements are as expected.
What the licence is bound to
The licence is bound to this Opia installation and its machine identity. Reimaging, substantial hardware replacement or loss of retained installation state can require a new licence request and reissue.
Managed Network Unit capacity
A standalone physical network appliance consumes one Managed Network Unit. Each present physical stack member consumes one unit. Trusted multi-chassis evidence consumes one per chassis. A device without enough evidence provisionally consumes one unit until fingerprint or inventory collection verifies its physical makeup. Reliable chassis serials help prevent duplicate logical records from double-counting the same physical hardware.
Adding/importing devices is blocked if the projected physical-unit consumption would exceed the licensed capacity. Existing records and collected data are retained.
Common licence states
| Status | What to do |
|---|---|
| Agent unavailable or stale | Restore the Agent first; cached display information is not licence authority. |
| No licence | Generate and export a request, then import the issued file. |
| Invalid or unsupported | Confirm that the licence was issued for this Opia installation and is valid for the installed product; request a corrected licence if needed. |
| Machine or installation mismatch | Generate a new request from this retained installation and request reissue. |
| Expired | Import an eligible renewal. Existing customer data remains in place. |
| Capacity exceeded | Refresh inventory evidence, correct genuine duplicates, reduce managed physical units or obtain additional capacity. |
| Missing entitlement | Review the licensed feature list and obtain the required entitlement. |
Renewals and future-dated licences
An immediately effective eligible renewal replaces the active licence. A future-dated replacement can be stored as the scheduled licence while the current one remains active. Use Replace Scheduled to change a future replacement or Remove Scheduled to remove one that has not yet become effective.